Support

In this section we provide answers to the most frequently asked questions.

If you have any further questions, please contact us.

Clean CUBE

We are the only company in the world to provide both Clean CUBE and Clean CAP solutions along with data management platform, Clean City Networks (CCN). Our clients have enjoyed working with one software for all of their smart waste management & logistics needs. Here at Ecube Labs, we understand that every client is different with different requirements, regulations, budgets, and cultural norms.

Our vertical chain capabilities allow us to be flexible in terms of pricing, technology customizations and add-ons. If you let us know what type of requirements and projects are being implemented, we will do our best to come up with a suitable solution tailored for your needs.

Contact our Global Business Development team at market@ecubelabs.com.

Clean CUBE is a smart solar-powered waste compacting bin. Embedded sensors measure the bin's fill-level in real-time and trigger automatic compaction of waste, effectively increasing the bin capacity by up to 6-8 times. Contact us for Clean CUBE's technical specifications.

It is equipped with multiple sensors that detect fill-level information and can communicate in real-time the status of the bin. The data is sent to our proprietary management platform, Clean City Networks (CCN). It can be accessed and customized via the web, iOS and Android devices.

The most important benefit that we provide is transparency and increased operational effectiveness in the waste collection chain, reducing costs and labor associated with such services.

  • Reduction of operational costs by up to 80%
  • Reduced frequency of waste collections
  • Pays for itself throughout its lifetime (revenue generating advertisement features)
  • Cleaner & more hygienic public spaces

For more details, please click here.

A telecommunication module (WCDMA/GSM) allows signals to be sent and received from the Clean CUBE. All of the data is collected and organized so that end users can easily make decisions about their current operations. We have a global telecommunication partnership in place that allows our units to have access around the world.

The Clean CUBE is great for locations with high-foot traffic and risk of trash overflow. Such places include downtown areas, shopping malls, tourist attractions, sporting events, etc.

For more details, please click here.

In addition to stand alone solar-powered model, we also provide a hybrid plug-in version. Because it is plugged-in, there are no limitations to advertisement and/or WiFi features. Installation sites include airports, concert venues, shopping malls, transit stations, etc.

On average, 2-3 days of 4 hours of sunlight can fully charge the unit.

Not to worry, there is an internal battery that stores the energy. Fully charged, the Clean CUBE can function up to 4 weeks.

The Clean CUBE comes in 3 different sizes:

  • 100L - 50cm (W) x 61cm (L) x 116cm (H), 140 kg / 309 lbs
  • 120L - 61cm (W) x 78cm (L) x 145cm (H), 198 kg / 437 lbs (MGB / Wheelie Bin Compatible)
  • 240L - 72cm (W) x 86cm (L) x 157cm (H), 208 kg / 459 lbs (MGB / Wheelie Bin Compatible)

In general, the Clean CUBE's lifespan ranges from about 7-8 years, whereas the battery lasts usually around 3-4 years. The lifespans can vary depending on the usage and periodic maintenance check-ups.

We offer a mounting kit that can be utilized to secure the Clean CUBE to the ground. It also comes installed with GPS so that users can monitor its location. For the parts that are susceptible to corrosion or breakdown, we use anti-theft screws and temper proof materials, such as stainless steel and polycarbonate covers.

We recommend that the battery is replaced every 3-4 years. Also it's best to keep the solar panel clean by occasionally wiping the polycarbonate cover for maximum effieciency. The solar panel should be replaced every 15 years. Annual maintenance may include lubricating the gears and shafts.

Clean CUBE is compatible with standardized 120L & 240L MGB/Wheelie Bins and can generally hold as much as 720 - 960 Litres (190 - 250 Gallons). The weight of the can vary depending on the composition, but from our own experience it can vary between 20 - 25 kgs (44 - 55 lbs). It is for this reason that our proprietary design allows for MGBs that allows for safe removal of trash.

Our Clean CUBEs can be found in Northeast Asia, Southeast Asia, Europe, Scandinavia, Middle East, and Oceania regions. Our local distristors can be found here. If you are interested in becoming a distributor for a specific region, please click here.

When our clients first purchase our products, we provide both extensive training and manuals for maintenance and operation. During the warranty period, we provide free-of-charge technical support as issues arise. But even after the warranty period, we try to provide the same level of support based on our customer service focused philosophy.

We offer many configurations to meet the different needs of our clients. Please get in touch with one our distributors in your region or email us directly at market@ecubelabs.com.

Clean CAP

We are the only company in the world to provide both Clean CUBE and Clean CAP solutions along with data management platform, Clean City Networks (CCN). Our clients have enjoyed working with one software for all of their smart waste management & logistics needs. Here at Ecube Labs, we understand that every client is different with different requirements, regulations, budgets, and cultural norms.

Our vertical chain capabilities allow us to be flexible in terms of pricing, technology customizations and add-ons. If you let us know what type of requirements and projects are being implemented, we will do our best to come up with a suitable solution tailored for your needs.

Contact our Global Business Development team at market@ecubelabs.com.

The Clean CAP is a smart ultrasonic sensor that measures fill-level information in real-time. It works in close conjunction with Clean City Networks (CCN), which provides bin's fill-level information in real-time via 2G/3G telecommunication networks.

Contact us for Clean CAP's technical specifications.

The Clean CAP offers an insight into waste generation patterns, pinpointing the areas where collection services can be optimized.

  • Reduction of operational costs by up to 40%
  • Pays for itself throughout its lifetime
  • Cleaner & more hygenic public spaces

For more details, please click here.

Clean CAP can be mounted on any type of materials. If the container is made of plastic, the Clean CAP can be mounted by screwing. For steel containers, it can be fixed to the container's lid using brackets.

Yes, the Clean CAP can be retrofitted to any type of container or bin. However, we will need the dimensions and some pictures of the bin in order to provide an appropriate installation kit.

It can detect both solids (general waste, paper, glass, e-waste, textile, etc.) and liquids (oil, sludge, agriculture products, etc.)

We provide 2 models.

  • Clean CAP B (battery)
  • Clean CAP S (solar powered).

The Clean CAP is ideal for commercial and industrial sectors where the access to containers or tanks is difficult due to the sparse placement of the containers or the shape/location of the containers.

The range of distance can cover between 30 cm - 400 cm (4 m / 13 ft).

Under normal conditions, you can expect the battery life to last 10+ years. Like with any battery, it can vary depending on the usage including software configuration, temperature, wireless signal, and/or frequncy of data transmission.

Clean CAP has been tested to push the limit of its operability in conjuction with the life of the battery. The temperature range can vary from -30 C (-22 F) to 80 C (176 F).

Clean CAP is rated IP67. It is completely enclosed and protected against dust and water. It can even operate under 1m of water.

Clean CAP is made of highly durable ABS/Polycarbonate. To protect against theft, it contains a GPS along with theft deterring screws.

It weighs 470g (1.04 lbs) / 95mm (H) x 96mm (W).

We start by working with the client to determine what containers they are trying to implement. Afterwards, we provide videos and manuals that take you step-by-step on how to install them in various containers. Clean CAP can be installed in both underground containers as well as ground level containers.

For more information, please email market@ecubelabs.com.

No, the Clean CAP requires no maintenance. It is fully encased and can be monitored by the users as well as Ecube Labs engineers for troubleshooting.

When our clients first purchase our product, we provide extensive training for installion and operation. During the warranty period, we provide free-of-charge technical support as issues arise. But even after the warranty period, we try to provide the same level of support based on our customer service focused philosophy.

Please get in touch with one of our distributors in your region or email us directly at market@ecubelabs.com.

Ask us about our promotional prices for pilot projects! (promotional code: 2qfmfa)

Clean City Networks

We are the only company in the world to provide both Clean CUBE and Clean CAP solutions along with data management platform, Clean City Networks (CCN). Our clients have enjoyed working with one software for all of their smart waste management & logistics needs. Here at Ecube Labs, we understand that every client is different with different requirements, regulations, budgets, and cultural norms.

Our vertical chain capabilities allow us to be flexible in terms of pricing, technology customizations and add-ons. If you let us know what type of requirements and projects are being implemented, we will do our best to come up with a suitable solution tailored for your needs.

Contact our Global Business Development team at market@ecubelabs.com.

At the core of the Clean CUBE and Clean CAP, Clean City Networks (CCN) functions as the underlying management platform designed to optimize the efficiency of the waste collection value chain.

The most important benefit that we provide is transparency and increased operational effectiveness in the waste collection chain, reducing costs and labor associated with such services.

  • Real-time monitoring
  • Waste collection route optimization
  • Waste audits (identify problem areas)
  • Maximize workforce personnel for efficiency
  • Data driven decisions & planning

For more details, click here.

We can provide you with a demo account to try our software.

Please use the form on CCN page to request a demo.

CCN can be accessed anytime through the web, and can be downloaded free to your smart device via App Store or Google Play.

While we recommend our clients to utilize our software as it is optimized to display the data from the Clean CUBE and Clean CAP, it is possible for us to provide an API for you.

For more information, please contact us through our contact form.